During the trip
Guidelines for a smooth ride
49 articles
What if my client doesn't show up or has the wrong date?
May I use the customer's car during the waiting time?
May I ask if I am allowed to drive home or somewhere else during the waiting time?
May I ask if I am allowed to drive home or somewhere else during the waiting time?
May I use the customer's car during the waiting time?
May I ask the customer if I can drive home or elsewhere?
May I perform additional tasks for the client?
May I use photos or social media during the ride?
May I smoke?
How do I maintain good hygiene?
What do I say to the customer?
May I send the customer a message on their mobile number?
May I contact the customer on their mobile phone to choose me as their driver?
What should I wear during the ride?
I incurred costs for the customer.
Do I follow the customer's GPS or use Waze?
Where do I park at the client's location?
Can I take a break during long drives?
May I go home during long waiting times?
How fast am I allowed to drive?
I notice while driving that the tank is almost empty.
A customer does not open the door and is not reachable.
What should I do in case of force majeure on the way to the customer?
Is the estimated end time exact?
May I look for a replacement among friendly drivers?
Does the customer always need to sign?
What should I do in the event of an accident during a ride?
What should I do in the event of an accident or damage to the customer's car?
I had an accident with my own vehicle/bicycle on the way to the client.
What should I do in the event of an accident or damage to the customer's car?
I had an accident with my own vehicle/bicycle on the way to the client.
What should I do in case of an accident or emergency?
What do I do while waiting in the car?
What happens if a customer does not show up?
What if the customer behaves inappropriately?
May I eat during the ride?
What should I do if I cause damage to the customer's car during the ride?
Wat als de app crasht tijdens een rit?
I am available, but my availability differs slightly from the client's request.
How do I know if a customer has chosen me for a ride?
When should I cancel a ride?
What should I do if a customer does not choose me for a ride?
What if I made a mistake when requesting a ride?
Can I cancel a scheduled ride?
I forgot to stop the ride.
Am I insured?
What if there is damage to the customer's car and I am not responsible?
I incurred damage during the ride.
What information do I need to include from Get Driven on the damage report form?