During the trip
Guidelines for a smooth ride
49 articles
What if my customer doesn't show up or is wrong about the date?
Can I use the customer's car during the waiting time?
Can I ask if I can drive home or elsewhere during the waiting time?
Can I ask if I can drive home or elsewhere during the waiting time?
Can I use the customer's car during the waiting time?
Can I ask the customer if I can drive home or elsewhere?
Can I perform additional tasks for the customer?
Can I make photos or social media during the trip?
Can I smoke?
How do I ensure good hygiene?
What do I say to the customer?
Can I send the customer their mobile phone number?
Can I send the customer on their mobile phone to choose me as a driver?
What will I wear during the trip?
I made expenses for the customer.
Do I drive on the customer's GPS or do I use Waze?
Where do I park at the customer?
Can I take a break on long trips?
Can I go home during long waiting times?
How fast can I drive?
While driving, I notice that the fuel tank is almost empty.
A customer does not open the door and is not accessible.
What do I do in the event of force majeure on the way to the customer?
Is the estimated end time exact?
Can I find replacements with friends?
Does the customer always have to sign off?
What should I do in the event of an accident during a ride?
What should I do in the event of an accident or damage to the customer's car?
What should I do in the event of an accident during a trip?
What should I do in the event of an accident or damage to the customer's car?
I have had an accident with my own vehicle/bike on the way to the customer.
What should I do in the event of an accident or emergency?
What do I do while waiting in the car?
What happens if a customer doesn't show up?
What if a customer behaves inappropriately?
Can I eat during the trip?
What should I do if I cause damage to the customer's car during the trip?
What if the app crashes during a trip?
I am available, but my availability differs slightly from the customer's request.
How do I know if a customer has chosen me for a trip?
When should I cancel a trip?
What should I do if a customer does not choose me for a trip?
What if I made a mistake when requesting a ride?
Can I cancel a scheduled trip?
I forgot to stop the ride.
Am I insured?
What if there is damage to the customer's car and I am not responsible?
I suffered damage during the trip.
What information should I include about Get Driven on the claim form?