During the trip
Guidelines for a smooth ride
49 articles
- What if my customer doesn't show up or is wrong about the date?
- Can I use the customer's car during the waiting time?
- Can I ask if I can drive home or elsewhere during the waiting time?
- Can I ask if I can drive home or elsewhere during the waiting time?
- Can I use the customer's car during the waiting time?
- Can I ask the customer if I can drive home or elsewhere?
- Can I perform additional tasks for the customer?
- Can I make photos or social media during the trip?
- Can I smoke?
- How do I ensure good hygiene?
- What do I say to the customer?
- Can I send the customer their mobile phone number?
- Can I send the customer on their mobile phone to choose me as a driver?
- What will I wear during the trip?
- I made expenses for the customer.
- Do I drive on the customer's GPS or do I use Waze?
- Where do I park at the customer?
- Can I take a break on long trips?
- Can I go home during long waiting times?
- How fast can I drive?
- While driving, I notice that the fuel tank is almost empty.
- A customer does not open the door and is not accessible.
- What do I do in the event of force majeure on the way to the customer?
- Is the estimated end time exact?
- Can I find replacements with friends?
- Does the customer always have to sign off?
- What should I do in the event of an accident during a ride?
- What should I do in the event of an accident or damage to the customer's car?
- What should I do in the event of an accident during a trip?
- What should I do in the event of an accident or damage to the customer's car?
- I have had an accident with my own vehicle/bike on the way to the customer.
- What should I do in the event of an accident or emergency?
- What do I do while waiting in the car?
- What happens if a customer doesn't show up?
- What if a customer behaves inappropriately?
- Can I eat during the trip?
- What should I do if I cause damage to the customer's car during the trip?
- What if the app crashes during a trip?
- I am available, but my availability differs slightly from the customer's request.
- How do I know if a customer has chosen me for a trip?
- When should I cancel a trip?
- What should I do if a customer does not choose me for a trip?
- What if I made a mistake when requesting a ride?
- Can I cancel a scheduled trip?
- I forgot to stop the ride.
- Am I insured?
- What if there is damage to the customer's car and I am not responsible?
- I suffered damage during the trip.
- What information should I include about Get Driven on the claim form?