Before the trip
Prepare for your trip with essential information.
19 articles
What if the customer cancels my trip?
I submit candidacies but I don't get chosen.
I see a trip that includes an overnight stay.
I see multiple identical trips in the app.
Can I unsubscribe from a trip?
On what basis does the customer choose their driver?
There is no parking at the customer's destination.
Can I take multiple trips per day?
Can a customer adjust the start time of a trip?
When do I start the trip in the app?
What happens if I start the trip late?
How long before the trip can the customer change the start time?
How do I report my presence with the customer?
When should I arrive at the customer?
When do I start the trip in the app?
What if I started the trip later than planned?
A customer cancels my trip, will I get paid?
What should I bring on a trip?
There is a traffic jam on the way to the customer.