Before the trip
Prepare for your trip with essential information.
19 articles
- What if the customer cancels my trip?
- I submit candidacies but I don't get chosen.
- I see a trip that includes an overnight stay.
- I see multiple identical trips in the app.
- Can I unsubscribe from a trip?
- On what basis does the customer choose their driver?
- There is no parking at the customer's destination.
- Can I take multiple trips per day?
- Can a customer adjust the start time of a trip?
- When do I start the trip in the app?
- What happens if I start the trip late?
- How long before the trip can the customer change the start time?
- How do I report my presence with the customer?
- When should I arrive at the customer?
- When do I start the trip in the app?
- What if I started the trip later than planned?
- A customer cancels my trip, will I get paid?
- What should I bring on a trip?
- There is a traffic jam on the way to the customer.